Digital transformation is a leverage to lift the tax simplicity and convenience


E-invoice Operation and Support Center at General Department of Taxation
E-invoice Operation and Support Center at General Department of Taxation

Completing the implementation of e-invoices for 100% of businesses

Deputy Director General of Taxation Dang Ngoc Minh emphasized the digital transformation orientations of the tax sector from 2022 to 2025 at the Tax-Customs forum that was held recently.

According to the tax industry leader, digital transformation is only really successful when every citizen and business actively participates in and enjoys the benefits that digital transformation brings. Therefore, the tax sector has been implementing many solutions to promote reform, application of information technology, and modernize tax administration.

Sharing about outstanding results in digital transformation, Deputy Director General Dang Ngoc Minh said that by the end of June 30, 2022, the General Department of Taxation had completed the implementation of e-invoices for 100% of businesses, organizations, households and individuals doing business by the method of a declaration following the effectiveness of the Law on Tax Administration.

By September 2022, the number of e-invoices received and processed by the Tax authority was 1.5 billion. The implementation of e-invoices not only contributes to promoting the development of e-commerce and business on the digital platform that is in line with the general development trend of the world, bringing many common benefits to society (such as saving costs of printing, storage, and resources and environmental protection,…) creating a transparent and equal business environment for businesses but also promoting digital transformation in businesses and state management agencies, especially tax authorities.

In parallel, the General Department of Taxation has completed the implementation of electronic tax declaration, electronic tax payment and electronic tax refund services in the whole country. In particular, 99% of enterprises out of more than 870,000 businesses use e-tax declaration, e-tax payment and e-tax refund services.

The Tax sector promotes the implementation of e-tax services to support the lookup of tax liability information, tax declaration, and tax payment anytime, anywhere, which not only creates convenience for people but also contributes to limiting direct contact in the context of the Covid-19 pandemic and promoting non-cash payments.

Notably, the leaders of the General Department of Taxation informed that, on March 21, 2022, the General Department of Taxation officially announced the electronic tax application for mobile devices (eTax Mobile) and the electronic portal for foreign providers. As of September 27, 2022, there were 171,871 downloads, installations, and uses of the eTax Mobile application. As a result, 74,765 transactions total over VND 320 billion (successfully paid VND86 billion)…

With the above results, for two consecutive years, the General Department of Taxation was honored to receive the Award for State Agency with Excellent Digital Transformation in 2021-2022.

Providing digital tax services and electronic data

Deputy Director General Dang Ngoc Minh said that promoting the achievements, in the coming period, the tax sector will continue to provide digital tax services and electronic data to facilitate taxpayers, contributing to improving Vietnam’s ranking in terms of tax simplicity and convenience. In particular, three key tasks are implemented, including:

Firstly, in terms of e-invoice software, it will continue to promote the deployment of e-invoice software to meet the requirement of new policies on e-invoices and expand the construction of a portal system to receive e-invoice data initialized from the cash register; building a database of e-invoices and launching solutions and tools for analyzing and synthesizing data for tax risk management.

Secondly, regarding building and implementing an integrated tax management system, it will focus on meeting the re-engineering of business processes based on modern architecture, application of new technologies in artificial intelligence and internet of things (IoT) and big data…; developing and providing digital tax services for taxpayers, thereby, helping to increase the experience for people and businesses.

Thirdly, in terms of technical infrastructure, it is vital to deploy technical infrastructure to ensure safety and security for the tax IT system in the direction of digital transformation (the technical infrastructure foundation architecture is transformed in the direction of services, developing following the trend of cloud computing technology); develop Internet of Things infrastructure and apply new digital technologies in building applications and services for tax administration.

Tax sector leaders said that the successful implementation of the above tasks would bring excellent efficiency in reforming tax administrative procedures, contributing to accelerating the digital transformation process of the tax sector in particular and national digital transformation strategy in general.


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